Smple.io
SMPLE Marketplace FAQs

What is a Creator Store?

Smple’s creator store feature allows you to easily set up a free online shop and start selling products directly from your profile. You can manage your store and orders from a designated desktop web app.

Why should I set up a store on Smple?

Smple’s creator store feature negates the need for creators to set up separate online stores to start selling products. Unlike most ecommerce platforms, there is no monthly fee or hidden charges- just sign up and start selling! You can also get access to a myriad of promotional opportunities through Smple’s marketing channels and a dedicated community of creators and fans.

What kind of products can I sell?

You can sell physical products, downloadable audio, pay per view video streaming, high resolution images, e-books (PDFs) and other downloadable design assets.

Are there any fees involved?

Nope! There are no monthly, subscription or hidden charges. We only charge a transaction fee ranging from 10%-15% of the item cost per sale. (10% for physical products and 15% for digital).

How and when do I get paid?

Payouts are made directly to the Paypal email address specified during the store setup. You can make changes to this email address in the “Payment” section of the desktop web app.

Payouts are made every month and when the store balance reaches $50.

Why do you need my address and phone number?

We require this information for legal and tax purposes to make payouts for creator store sales. Don't worry we take privacy very seriously; Your phone number and address will not be displayed on your profile.

Can I use SmpleGold to get a discount?

Yes, you can use your SmpleGold balance to get a 5% to 25% discount on an item depending on the Seller’s discretion.

What is a Collection?

A collection is where you save, collect, organize interesting products & posts. You may also be able to earn 10% commission by promoting a collection.

What is a Promoter?

Each collection has a “Promote & Earn” button; You can generate a unique link through this button and start promoting any collection you like. If your promotion generates a sale, then you will receive 10% commission of the sold item price.